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FREQUENTLY ASKED QUESTION
 In this section you will find some insight about how International Health Insurance plans work.
Whether you wish to travel or move out to a foreign country to work or study these Frequently asked Question will help you understand which International Health insurance provider is right for you.

 

 

Q: What is an International Medical Insurance Plan?

  A: An International Medical Insurance Plan is a medical plan that will cover you worldwide no matter which country of residence you may have. You may receive treatment not only in your country of residence but in the country of your choice. If you live outside of your home country then these plans will provide you with the best flexible solution whether this be for short term or long term.
 

Q: Who can benefit from an International Medical Insurance Plans?

  A: To be eligible to International Health plans you can either live inside or outside your home country. In most cases the Insurers will offer more plans if you live outside your home country. These plans can be taken back to your home country should you move back to your country of origin.

Q: What is a "Deductible" ?

  A: The Deductible is the amount of money you have to pay before the insurance company covers you. Some deductible are "per year" while some insurers have " per medical condition" deductible. The more deductible the less expensive your health plan. Deductible are a good way to decrease the cost of your International Health Insurance Premiums.

 

Q: Can we buy International Medical Insurance Plan for our company?

  A: In order to buy International Health Insurance Corporate Plans you must have a group of at least 3 employees working in the same company. If the group is big discounts will be higher. In order to receive a free group quotation please send us a free group quote request.
 

Q: How long does an International Medical Insurance Plan last?

  A: The length of International Health plans contract is 12 months. The contracts are guaranteed renewable should you wish to renew them, whatever you state oh health at the end of the contract.

 

Q: What is the difference between an International Medical Insurance Plan and a Travel Insurance plan?

  A: An International Health Insurance is renewable whatever your state of health and the lenght of the renewable contract is 12 months. The Travel insurance can be taken for a short period of time (typically for holidays) but they are not guaranteed renewable. If you work abroad we advise to choose the Health Insurance over the travel insurance as it is more suited to long term insurance needs and relocation.

Q: When do I have to pay for my plan?

  A: Once you have been accepted on the plan by the insurance company the payment is generally made by credit card or bank transfer. You may usually choose to pay annually, quarterly or monthly.

Q: Can I pay my International Health plan monthly?

  A: In most cases you are free to choose between monthly or annual payment. Some insurers also offer quaterly payment.

Q: What is the difference between 'in Patient" and "out patient' plan cover?

  A:  "Inpatient" refers to Hospitalization. Usually when you are Hospitalizes you stay at least one night at the Hospital.
Related to "Inpatient" are the terms "daycare treatment" which is used to describe the journey to the hospital. Inpatient only plans usually cover emergency Dental and often cover emergency evacuation. "Outpatient" refers to the cost of Doctors consultation (whether they be General Practitionner, Specialist, or for any medication prescribed).
Some plans offer Inpatient only cover while some other offer Inpatient (Hospitalization) cover plus Outpatient.
You may add further options to your plan such as Dental or Maternity cover.

 

Q: Is there a limit to join or renew International Medical Insurance Plans?

  A: These terms are specific to each insurance companies. However, most insurers offer enrollment up to 70 and lifetime renewability. Some insurers also offer lifetime enrollment and renewability of the plans.

  
 

Q: Can I go anywhere in the World for Treatment?

  A: You may go to any country of medical facility you wish as long as it is within the geographical coverage of you plan.
Generally International Medical Insurance plans have 2 areas of cover: Worldwide excluding USA and Worldwide including USA. Additionally some Insurers offer limited emergency cover in USA even if you plan excludes it. Due to higher cost of medical treatment in USA, full worldwide coverage including USA is more expensive.

 

Q: Can USA citizens buy International Medical Insurance Plans?

  A: If you are a  US Citizen you may buy an International Health cover only if your main country of residence is outside USA. In case you moves back to USA you may keep the plan until the end of your contract.

 

Q: If I am a resident in the USA can I benefit from an International Medical Insurance Plan?

  A: Provided you are not an American citizen you can benefit from International Health Insurance plans while being a US resident.
 

Q: Can maternity be covered with an International Medical Insurance Plan?

  A: Most insurers offer Maternity coverage as an option for their International Health insurance plans. There are waiting period to benefit from Maternity (Typically 10 to 12 Months from the beginning of the plan).

Q: Can I get dental coverage?

  A: Like Maternity, it is possible to choose an option for Dental coverage. Depending on the insurer Dental cover may include Orthodontics or paradontics treatment. Emergency Dental cover is offered by most insurers as Standard no matter whether or not you choose Dental optional coverage.

 

Q: Can I freely choose my own doctor and hospital?

  A: This is an important feature of International Insurance plans. They live the choice of the doctor and the medical facility up to you. You may choose to have a surgery out of your country of residence. We can help you to find the most convenient hospital. Please do not hesitate to ask one of our highly trained advisor about worldwide Hospitals.
Once the insurer has been informed you will be Hospitalized, he will arrange the payment directly with the Hospital so that you do not have to pay for your Hospitalization and then claim back the money.

 

Q: How can I claim for medical treatment?

  A: For Outpatient expenses, unless you are in a Direct Billing Facility you pay the cost and then get reimbursed after. Typically the turnaround period is about 10 days. Our Claim form page contains the documents you need to make a claim.
For Inpatient (Hospitalization) the insurer will pay directly the Hospital.

 

Q: What conditions are not covered by International Medical Insurance Plans?

  A: Each insurer offers different coverage with regards to specific Medical condition or coverage. Typically, specific coverage such as Esthetic surgery, coverage in zones of conflict or war, AIDS, Chronic condition, Infertility treatment will not be covered unless it is specified by the insurer under the terms of the plans or under specific conditions.

 

Q: Will pre-existing conditions be covered?

  A: Depending on the insurer they exclude your condition, have a moratorium or cover your pre-existing condition with a loading. The moratorium means that after a length of time under the plan (usually 2 years) they may accept covering your pre-existing medical condition if you have been symptoms free in relation to your pre-existing condition. The decision will be made by the insurer and is also related to the terms of the plan. Some Insurers may also accept covering your pre-existing medical condition with a loading after they reviewed your application. In this case medical information will be required.

 

Q: In case I return to live in my home country will I still be covered?

  A: Generally, you can keep your plan if you decide to move back to your home country until the end of the contract.

   

Q: Will I be covered while playing sports or doing my hobbies?

  A: As long as your sports and hobbies are not practiced at professional level or considered "at risk" your international Health Insurance plan will cover you. Hazardous activities as well as for instance deep diving, parachuting or Motor racing are considered as risk activities.

 

Q: How will my Health Insurance premium increase over time?

  A: All insurers apply premium increase in relation to your age and to the cost of inflation. You premium will however not increase in relation to your state of health or any expensive claim you have made during the year.























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